We at Qool ("we" or "Qool") have created this privacy policy to establish our commitment to protecting your privacy and personal information. This privacy statement covers the site (the "Site"). If you have any questions or concerns regarding this statement, please direct your e-mails to

Information Collection

Qool is the sole owner of the information collected on the site. We collect information from our users at several different points on our website.


In order to post a profile and use our services to their full extent, you must complete the registration form. During registration, you will be required to give contact information (i.e. e-mail address). We may use this information to contact you about services on our site for which you have expressed interest.

Personal Information

To best operate the Site and to make available to you information or services that may be of interest, we may collect "Personal Information", which can be used to contact you directly without use of the Site. We also may collect "Financial Information", such as credit card information, "Demographic Information", such as postal code, zip code, hometown, gender, username, age, birth date, purchase history information, browsing history information, searching history information, registration history information and the content of communications between you and other members over the Site. We divide demographic information into two categories; non-public information, and public information. Non-public information consists of purchase history information and communications between you and other members; public information consists of all other demographic information. We ask that you not enter personal information or financial information into your "Profile" (i.e. don't use your address or password as your username, or include your name, address of phone number in your member profile), as it may be posted publicly on your "Profile". We do not knowingly collect personal information from children under the age of 18, as we require that all registered users are at least 18 years old.

How We Use Personal Information

We use your email address and other personal information to help us effectively operate the Site, to contact you in reference to your transactions and other activities on the Site (including, but not limited to, confirmation e-mails or information that could affect your relationship with the Site), and to forward messages to you from other users. These communications are called "Service Communications". In some cases, Service Communications may also contain messages from advertisers, such as banner ads and/or special offers. Please see the Service Communications section below for more information. We also use personal information to send you newsletters and information about the Site's or third parties' services. We make an effort to send you information that is of value to you, such as discounts and special offers. When registering with us, you are provided with a choice to decline to receive communications from the Site (other than those sent through Service Communications).In order to process your transactions and to support your activities on the Site, we may need to share your personal information with our representatives and service providers so they can provide us with support services such as authorization of credit card transactions, support services and/or customer relationship management services. We require that these parties not use your information for any other purpose, other than that which is required.By purchasing or registering with services or products offered by third parties on the Site, you agree to our providing your personal information to those third parties. Those third parties may use your personal information in agreement with their own privacy policies, over which we have no control, and you authorize that we are not responsible or liable for any of their actions or omissions.

How We Use Financial Information

We use your financial information to check your qualifications, to bill you for services and to enable you to participate in programs that you may choose to participate in. By making a purchase, or engaging in any type of transaction that uses financial information on the Site, you consent to our providing your financial information to our service providers, and to such third parties as we decide are necessary to process your activities and transactions, as well as to your credit card issuer for their purposes. By purchasing or registering with services or products offered by third parties on the Site, you agree to our providing your financial information to those third parties. These third parties may be authorized to use your financial information in accordance with our contractual arrangements with such third parties and in accordance with their own privacy policies, over which we have no control, and you authorize that we are not responsible or liable for any of their actions or omissions.


We use cookies to keep track of your purchases and other activity on the Site, and to improve your experience with the Site. A cookie is a piece of data that is stored on your computer that is tied to information about you. We also use cookies to distribute content specific to your interests, to save your password, and to save other personal and financial information for your convenience if you so choose, so that you don't have to re-enter it each time you visit the Site. Third party advertisers on the Site may also place cookies on your browser.

Third Party Advertising

Our advertising partners deliver the ads appearing on the Site. Information regarding your visit to the Site (i.e. number of times an ad has been viewed), but not username, address or other personal information is used to serve the ads to the visitors to the Site. To disable cookies on your browser, visit the "help" portion on your toolbar. This privacy statement covers the use of cookies by the Site only and does not cover the use of cookies by any of our advertisers.

Special Offers and Updates

We send all new members a welcome email to verify password and user name. Members may occasionally receive information on products, services and special deals or discounts.

Service Communications

On rare occasions, it is necessary to send out service related announcements. For example, if our service is temporarily suspended for maintenance, we may send users an email. These communications are not promotional in nature.

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Site.

Third Party Advertisers

The Site will share user information with a reputable third party for the purpose of targeting our Internet banner advertisements on this site and other sites.


Members are given the opportunity to decline having their services used for purposes not directly related to the Site. Members of the Site are notified when their information is being collected by outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.


The Site may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our sites and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Chat Rooms and Public Forums

Please keep in mind that whenever you voluntarily disclose personal information online (i.e. on message boards, through e-mail, or in chat areas), that information can be collected and used by others. By posting personal information online that is publicly accessible, you may receive unsolicited messages from other parties in return.


We take every precaution to protect our users' information. When users submit sensitive information on the Site, their information is protected both online and off-line.During registration, users will be asked to enter sensitive information (i.e. such as credit card number). That information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, the lock icon on the bottom of your browser becomes locked.While we use SSL encryption to protect information online, we also do everything in our power to protect user information off-line. All of our users' information is restricted in our offices. Only employees who need the information to perform a specific job (i.e. our billing clerk or a customer service representative) are granted access to personally identifiable information. All employees are kept up to date on our security and privacy practices. Any time new policies are added, our employees are reminded of the importance we place on privacy, and what they can do to ensure our users' information is protected. The servers that store personally identifiable information are in a secure environment. If you have any questions about the security at any of our Sites, you can direct your e-mails to

Supplementation of Information

In order for the Site to properly fulfill its obligation to users, it is necessary for us to supplement the information we receive with information from third party sources.

IP Address

Each time you visit the Site, we automatically collect your IP address in order to diagnose problems with our server. Your IP address is also logged for security purposes.

Purchasing History

To enhance our ability to tailor the Site to a user's preference, we combine information about the purchasing habits of users with similar information from our partners.

Updating or Deleting Personal Information

If your personally identifiable information changes (i.e. postal code, address, phone number or e-mail address), or if you no longer desire our service, you may change your information by going to the "My Profile" section of your profile.

Notification of Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement, so that our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If, however, we are going to use a users' personally identifiable information in a manner different from that stated at the time of collection, we will notify users via e-mail, or by posting a notice on the Site for 30 days.